UponArrival: Write your first name on a name tag, use same color tag as your shift peers ( guestswill have a different color)
Receive a de-briefing of what happened on previous shift and review notes from thestaff log book
Check to see that the phones are charged and turned on
ShiftDuties: Unlock doors for current guests who have been authorized to arrive late. Conduct a search of their belongings and person as described in the search guidelines
Welcome any new guests if necessary Note: New guests should not be admitted unlessreferred by an agency suchas Police, Hospital, orSalvation Army
Provide an intake for new guest following the new guest arrival procedures as described in operation manual.
Monitor guests during smoking breaks
Turn off lights in the sleeping areas at 10:00 pm Sun -Thurs
Turn lights out in the sleeping areas at 11:00 Fri and Sat
Assist guests in finding the bathrooms during the night if needed (This applies whenthe bathroom is located a distance from the sleeping area where the guest my bedisorientated finding it in the middle of night)
Check sleeping areas periodically to see that all is well
Attend/visit with guests that may have difficulty sleeping
Assist in keeping the shelter tidy, such as minor clean up
Wake guest up at 5:40 am Mon-Fri, 7:40 am Sat & Sun
Distributebus tickets if requested: 2 tickets are allowed per day
Remind guests of shelter hours and transportation accommodations if at outlying church location
Remind guests of lunches at Salvation Army Mon-Fri (12-1)
Remind guest of lunch at Agape Café on Sat & Sun ( 1-2)
If Sunday morning, remind guest of new shelter location
If Sunday morning, begin to pack up office and other shelter materials and assist with general clean-up
Complete an incident form if needed to report any unusual incidents during shift (see incident report procedure page)
