UponArrival: Write you first name on a name tag, use same color tag as your shift peers (guestswill have a different color tag)
Receive a de-briefing of what happened on previous shift and review notes from thestaff log book
Check to see that the phones are charged and turned on
ShiftDuties: Unlock doors for current guests who have been authorized to arrive late. Conduct a search of their belongings and person as described in the search guidelines.
Welcome any new guests if necessary Note: New guests should not beadmitted unless referred by an agencysuch as the Police, Hospital, Salvation Army
Provide an intake for new guest following the new guest arrival procedures as described in the operations manual.
Monitor guests during smoking breaks
Turn off lights in the sleeping areas at 10:00 pm Sun -Thurs
Turn lights out in the sleeping areas at 11:00 Fri and Sat
Assist guests in finding the bathrooms during the night if needed (This applies whenthe bathroom is located a distance from the sleeping area where the guest my be disorientated finding it in the middle of night)
Check sleeping areas periodically to see that all is well
Attend/visit with guests that may have difficulty sleeping
Complete an incident form if needed to report any unusual incidents during shift (seeincident report procedure page)
Enter note in staff log book at end of shift
Assist in keeping the shelter tidy, such as minor clean up